{"id":363,"date":"2020-07-06T22:37:43","date_gmt":"2020-07-07T02:37:43","guid":{"rendered":"http:\/\/elgc.flywheelsites.com\/?page_id=363"},"modified":"2026-04-09T20:58:11","modified_gmt":"2026-04-10T00:58:11","slug":"case-studies","status":"publish","type":"page","link":"https:\/\/onwardbusinessmechanics.com\/staging\/4922\/case-studies\/","title":{"rendered":"Case Studies"},"content":{"rendered":"\t\t
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Case Studies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Case Study #1<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Redesigning a Stalled Improvement Program <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Client:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Mid-tier copper mining company with 700 employees and $600M annual revenue<\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Pressure:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Rising operational costs<\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Symptoms:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Low appetite for risk, siloing of departments, project-based improvement<\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Engagement:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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3 workshops over 4 weeks on site<\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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The Results:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Combined annualized value of $19M USD<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Client Testimonial:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u201cWe\u2019re now focused on value (not just cost), and prioritizing more effectively. We\u2019re no longer trying to do everything. Our Directors agree this is very good progress. My experience in working with Erica was very positive and I would recommend working with Erica to others!\u201d\u00a0

\u2014 Diego Escobar, CFO<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Case Study #2<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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From Fragmented CI Efforts to a Unified, Company-Wide Improvement Strategy<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Client:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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A mid-tier gold and base metals producer with ~5,800 employees and $1.3B+ annual revenue, operating mines in Canada, Turkey, and Greece<\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Pressure:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Highly siloed CI efforts, with islands of excellence at each site. Limited standards, support, or ability to create CI synergies at the company-wide level.<\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Symptoms:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Lots of great work being done by the sites, but differing methods and opinions on the value of CI work. Different tools being used across the company, no knowledge-sharing on CI, no follow-up to ensure projects were being sustained.<\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Engagement:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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16 months working with head office, CI representatives at all operating sites.<\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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What We Delivered:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • Consulted with sites to identify wins and pinpoint improvement process strengths<\/li>
  • Evaluated cash cost impact of completed projects, including several years of history<\/li>
  • Designed and ran a Global CI Summit to source input from across the organization<\/li>
  • Created and launched company-wide CI strategy<\/li>
  • Designed and delivered company-wide CI Awards of Excellence<\/li>
  • Produced communication pieces on CI activities for the company intranet<\/li>
  • Designed a program with clear objectives and produced training content (including Everyday Kaizen and Leading Change modules) to bring CI reps onto the same page<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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    The Results:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    The company hired a full-time CI program manager to sustain and grow the program internally. The company now has a systematic approach to CI across all sites, with standardized methods, knowledge-sharing, and sustained results.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Client Testimonial:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    “We were already doing a good job with CI before we started working with Erica. With her help, we uncovered and strengthened a systematic approach to the CI program across Eldorado sites. Through her CI expertise we were able to bring together our ‘islands of excellence’, recognize our CI wins, create a company-wide CI strategy, and solidify the elements of CI (including heat maps, brainstorming, valuation tools and value propositions, identify KPIs, form and govern CI projects). Thanks to her recommendations and guidance, we have more capacity to support our CI network at sites, and we are stepping into our promise of making Eldorado the best improvement mining company in the world.”<\/p>


    \u2014 Niklas Frank, Senior VP of Operations<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Case Study #3<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Designing a Self-Sustaining Internal BI Function<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    The Client:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    An operation of precious metals mines across North America (Lucky Friday, Greens Creek, Keno Hill, and Casa Berardi)<\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    The Pressure:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Business improvement efforts were selectively strong at the site level, with successful concentrated efforts to optimize operations. However, company-wide standards and BI efforts within corporate functions were minimal. Leadership wanted to move from site-level excellence to enterprise-wide capability.<\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    The Symptoms:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    – Strong pockets of improvement work at individual sites, but no standardized approach across the company
    – No corporate-level BI resources, systems, or processes
    – Gaps in capturing and sustaining high-value results company-wide
    – Limited executive engagement in BI as champions<\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    The Engagement:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    2-year transformation program (2026-2027) working with all sites and corporate functions<\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    The Timeline<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    • Phase 1 – Foundations (2026):** Establish core systems, train leaders, run breakthrough projects

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    • Phase 2 – Function-Building (2027):** Build internal BI team, embed processes, achieve self-sufficiency<\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      What We're Delivering:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      • Kaizen breakthrough events across sites to generate momentum and capture immediate value<\/li>
      • Data-driven decision-making capacity mapping and opportunity identification<\/li>
      • BI strategy and roadmap aligned to core business priorities<\/li>
      • Executive coaching to develop BI champions at the leadership level<\/li>
      • Training and capability-building for site-level improvement teams<\/li>
      • Systems design for project governance, value tracking, and knowledge-sharing<\/li>
      • Recruitment and onboarding support for internal BI function lead<\/li><\/ul><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        Results To Date (Year 0 - 2025):<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        • Mapped data-driven decision-making capacities across all sites – Generated $860,000 in annualized value from reducing voluntary turnover<\/li>
        • Identified $19M in enterprise risk reduction through concentrate sales strategy<\/li><\/ul><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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          The Results:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          Build a fully-formed ‘One ‘ BI internal function with full-time resources, systems, and processes to strengthen improvement culture and continuously capture high-value results at both site and company-wide levels. The executives become active BI champions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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          Expected Outcomes (by December 2027):\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          The company will have a self-sustaining internal BI function capable of driving continuous improvement across all sites and corporate functions\u2014without ongoing external support.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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          Client Testimonial:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          I really enjoyed participating in [the workshop sessions] this week. The workshop was well organized, and I was impressed by how effectively the team navigated the challenge. I’m glad my questions and ideas were helpful, and I completely agree that maintaining that creative thinking is crucial, especially during complex periods like this one. The insights generated by the team will provide valuable guidance for the executive decisions ahead. I’m also looking forward to the next project. The BI work you’re doing is clearly making a real impact, and it’s great to be part of that process.”<\/p>

          \u2014 Carlos Aguiar, COO<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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          \n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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          \n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
          \n\t\t\t\t\t\t
          \n\t\t\t\t\t
          \n\t\t\t
          \n\t\t\t\t\t
          <\/div>\n\t\t\t\t\t\t
          \n\t\t\t\t
          \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
          \n\t\t\t\t
          \n\t\t\t\t\t

          Results:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
          \n\t\t\t\t
          \n\t\t\t\t\t\t\t\t\t
          • Reductions in changeover time<\/li>
          • Reduced cycle time<\/li>
          • Improved storage of quality
            masters<\/li>
          • Reduced headcount<\/li>
          • Reduced leak test rejects<\/li>
          • Communication skills<\/li>
          • More leadership, higher quality of ownership from Team Leaders and Supvisors<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t\t\t
            \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
            \n\t\t\t
            \n\t\t\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t

            Case Study #2<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t

            Empower Frontline Leaders<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t

            An automotive manufacturing plant, 350 employees, $200M annual revenue.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t

            The Client Pressure:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t\t\t\t\t
            • Merging two plants<\/li>
            • Redistribution of duties<\/li>
            • Internal audit approaching.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
              \n\t\t\t\t
              \n\t\t\t\t\t

              Solution:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
              \n\t\t\t\t
              \n\t\t\t\t\t\t\t\t\t

              A five-month engagement. Team Leaders:<\/p>

              • Recommitted to their KPIs and job role, took responsibility for performance of their assembly lines<\/li>
              • Found and captured issues, presented the improvements made to the General Manager<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
                \n\t\t\t\t\t\t
                \n\t\t\t\t\t
                \n\t\t\t
                \n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
                \n\t\t\t
                \n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
                \n\t\t\t\t\t\t
                \n\t\t\t\t\t
                \n\t\t\t
                \n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
                \n\t\t\t\t\t\t
                \n\t\t\t\t\t
                \n\t\t\t
                \n\t\t\t\t\t\t
                \n\t\t\t\t
                \n\t\t\t\t\t

                Roadmap for Improvement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                \n\t\t\t\t\t\t
                \n\t\t\t\t\t
                \n\t\t\t
                \n\t\t\t\t\t\t
                \n\t\t\t\t
                \n\t\t\t\t\t\n\t\t
                \n\t\t\t\t\t\t\t
                \n\t\t\t\t\t\t\t\t\t\t\t

                \n\t\t\t\t\t\tLaunch Program\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tCase Study #1\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t
                \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t
                  \n\t\t\t\t\t\t\t\t\t\t\t
                • \n\t\t\t\t\t\t\t
                  \n\t\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tFour weeks

                  \t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t
                • \n\t\t\t\t\t\t\t
                  \n\t\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tJust beginning improvement journey\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t
                • \n\t\t\t\t\t\t\t
                  \n\t\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tEmphasis on opening communication, introducing tools, establishing momentum\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
                  \n\t\t\t
                  \n\t\t\t\t\t\t
                  \n\t\t\t\t
                  \n\t\t\t\t\t\n\t\t
                  \n\t\t\t\t\t\t\t
                  \n\t\t\t\t\t\t\t\t\t\t\t

                  \n\t\t\t\t\t\tInvest in Capacity\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tCase Study #2\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t
                  \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t
                    \n\t\t\t\t\t\t\t\t\t\t\t
                  • \n\t\t\t\t\t\t\t
                    \n\t\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tFive to six months (kickoff plus followup sessions)\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t
                  • \n\t\t\t\t\t\t\t
                    \n\t\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tMature improvement
                    culture\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t
                  • \n\t\t\t\t\t\t\t
                    \n\t\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tEmphasis on skill building, leadership development, strengthening tools\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
                    \n\t\t\t
                    \n\t\t\t\t\t\t
                    \n\t\t\t\t
                    \n\t\t\t\t\t\n\t\t
                    \n\t\t\t\t\t\t\t
                    \n\t\t\t\t\t\t\t\t\t\t\t

                    \n\t\t\t\t\t\tKeep Score\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tCase Study #3\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t
                    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t
                      \n\t\t\t\t\t\t\t\t\t\t\t
                    • \n\t\t\t\t\t\t\t
                      \n\t\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tOne week

                      \t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t
                    • \n\t\t\t\t\t\t\t
                      \n\t\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tStalled improvement
                      tools\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t
                    • \n\t\t\t\t\t\t\t
                      \n\t\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tEmphasis on unlearning bad habits, connecting to the original WHY, celebrating wins\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
                      \n\t\t\t\t\t\t\t
                      <\/div>\n\t\t\t\t\t\t\t
                      \n\t\t\t\t\t
                      \n\t\t\t
                      \n\t\t\t\t\t\t
                      \n\t\t\t\t
                      \n\t\t\t\t\t\n\t\t
                      \n\t\t\t
                      \n\t\t\t\t

                      Case Study 1<\/h3>\t\t\t<\/div>\n\t\t\t
                      \n\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t
                      \n\t\t\t\t\t\"9jVGG6tF_400x400\"\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
                      \n\t\t\t\t\t\t\t\t\t\t\t
                      \n\t\t\t\t\t\t\t

                      Redesigning a Stalled Improvement Program into a $19M Value Engine<\/h4>\n\t\t\t\t\t\t\t
                      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
                      \n\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
                      \n\t\t\t\t

                      <\/h4>\n\t\t\t\t
                      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
                      \n\n\t\t\t\t\t\t\t
                      \n\t\t\t\t\t\t\t\t
                      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tThe Client:<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
                      Mid-tier copper mining company with 700 employees and $600M annual revenue<\/span><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
                      \n\n\t\t\t\t\t\t\t
                      \n\t\t\t\t\t\t\t\t
                      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tThe Pressure:<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
                      Rising operational costs<\/span><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
                      \n\n\t\t\t\t\t\t\t
                      \n\t\t\t\t\t\t\t\t
                      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tThe Symptoms:<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
                      Low appetite for risk, siloing of departments, project-based improvement<\/span><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
                      \n\n\t\t\t\t\t\t\t
                      \n\t\t\t\t\t\t\t\t
                      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tThe Engagement:<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
                      3 workshops over 4 weeks on site<\/span><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
                      \n\n\t\t\t\t\t\t\t
                      \n\t\t\t\t\t\t\t\t
                      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tThe Results:<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
                      Combined annualized value of $19M USD<\/span><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
                      \n\n\t\t\t\t\t\t\t
                      \n\t\t\t\t\t\t\t\t
                      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tClient Testimonial:<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
                      \u201cWe\u2019re now focused on value (not just cost), and prioritizing more effectively. We\u2019re no longer trying to do everything. Our Directors agree this is very good progress. My experience in working with Erica was very positive and I would recommend working with Erica to others!\u201d
                      \n\n\u2014 Diego Escobar, CFO<\/span><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t